FAQs

Will I have to fill out a form?

​Yes. As a new client you will be expected to complete a form with questions about your current health and any past health concerns that may be relevant. I may verbally ask you some questions too.

I expect you to update me if any thing changes with your health at future appointments (if relevant). A thorough explanation of your treatment for techniques that are addressing pain, restrictions and injuries will be given along with your consent to go ahead. You have the right to opt out at any time.

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​Is there plenty of parking?

Yes. Free parking outside the house or in the middle cul-de-sac car park.

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Is the clinic inside a house?

Yes, however the client space is separate to the living space with a client bathroom and lounge.

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​​Is the area noisy?

No. As the clinic is based in a cul-de-sac it is very quiet. You may hear birdsong and perhaps the odd lawnmower in summer!

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Will I be informed of post appointment relevant information?

Yes, you will be given advice relating to your appointment and concerns that you may have about your health relating to your appointment. I may advise you to seek other health professional's advice or I may not be able to treat your condition therefore I will refer you to another health provider. Some exercise techniques may be explained so that you can continue with your healing at home.

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How will I pay?

You can pay either by cash or bank transfer (sorry, EFTPOS is not available). The bank details will be given to you at your appointment.

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How do I know I am in safe hands?

This is a good question. I have undertaken extensive training in techniques and modalities that have been specific and broad in relation to musculoskeletal issues and other health concerns. I keep up to date with my professional development and strive to learn the different techniques and latest information to make sure that you are in safe hands. If I cannot help you I will refer you to someone that can. To find out what training I have completed please read 'About'. The list does not cover the extra trainings I've done for the shorter courses and workshops since 2017.​

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I have other concerns/questions that are not mentioned above!

Please email Lorna at lorna@bodytonic.co.nz or call/text Lorna on  021 1445111 for any other queries you may have.

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For the relaxation massage, will I be left with oily hair?

​No. I wash my hands prior to the head massage, so as to limit oil on your scalp/hair - unless requested otherwise.

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Will I be left oily after the massage?

Not usually! I use Sweet Almond oil which not only allows for a smooth glide but also holds therapeutic and anti-inflammatory properties. I typically don't use too much allowing you to absorb most of it. I use warmed towels which help allow you to absorb it better and to eliminate the excess.

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Will you talk to me throughout the relaxing massage appointment?

I invite you to come to BodyTonic to not only heal but also to relax. After the initial form filling or catch-up I will not speak unless you speak to me. This is your time! However, during non-relaxatio in massage appointments (aside from Bowen Therapy) it will be necessary to communicate with you in regards to pressure, areas of tension - how it feels etc...